Table of Contents

How to Cancel a Subscription

To cancel your subscription:

  1. Make sure you are connected to the Internet.
  2. Open the SOAP Book for which you want to cancel the subscription
  3. Click on the Practice tab
  4. Click on the Subscription tab. If you do not see a Subscription tab to the right of the Practice Preferences tab, it means that you are not authorized to change the subscription and you will have to ask someone else to cancel the subscription.
  5. Click on the Manage Subscription... button.
  6. Your web browser now displays  your subscription information. Click on Cancel Subscription.
  7. Click on the Confirm button.

    Note that your subscription end date is expressed in Coordinated Universal Time (UTC). Your actual end date might be a day earlier or a day later, depending on your time zone.
  8. The top of your subscription tab will now read "Your subscription is canceled and no further payment will be required. It will still be active until ...".  Once you have reached this point, you will no longer be charged any new subscription fees for the current SOAP Book. You will be allowed to keep using the current SOAP Book with the full functionality of WinCity SOAP Notes until the date specified above, which is the date when your subscription would have renewed.

See also