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How to Change the Payment Information Associated to my Subscription

  1. Make sure you are connected to the Internet.
  2. Open the SOAP Book for which you want to change the subscription payment information
  3. Click on the Practice tab
  4. Click on the Subscription tab. If you do not see a Subscription tab to the right of the Practice Preferences tab, it means that you are not authorized to change the subscription and you will have to ask someone else to cancel the subscription.
  5. Click on the Manage Subscription... button.
  6. Your web browser now displays  your subscription information. Click on Edit Subscription.
  7. To change your credit card information, select Update Payment Method and click on the Next button.
    To change your billing address, select Update Address and click on the Next button
  8. Follow the on screen instructions

See also